Privacy Policy

1. Introduction

At weblineshop.co.ke (the "Onlinestore"), we are committed to safeguarding your privacy and ensuring that your personal information is protected. This Privacy Policy outlines the types of information we collect, how we use it, and the measures we take to protect your data when you visit or make a purchase from weblineshop.co.ke (the "Site").

2. Information We Collect

When you visit or make a purchase through our Site, we collect certain information from you to process your order and improve your shopping experience. This includes:

• Personal Identification Information: Name, billing and shipping address, phone number, email address, and payment information.
• Order Details: Details of the products you purchase, the date and time of your purchase, and delivery information.
• Account Information: When creating an account on our Site, you may provide a username and password.
• Technical Information: IP address, browser type, time zone, device information, and data related to your interactions with our Site (e.g., pages visited, products viewed).

3. How We Use Your Information

The personal information we collect is used for the following purposes:

• To process and deliver your orders, including sending order confirmations, tracking details, and invoices.
• To communicate with you regarding your account, orders, or any customer service requests.
• To provide personalized product recommendations based on your browsing history.
• To improve our Site, troubleshoot technical issues, and ensure security.
• To comply with legal obligations, such as tax reporting or fraud prevention.

4. Sharing Your Information

We do not sell or rent your personal information to third parties. However, we may share your data with the following entities:

• Service Providers: We work with third-party service providers (e.g., payment processors, shipping companies) to fulfill your orders and process payments.
• Legal Authorities: We may disclose your personal information if required by law or to protect the rights, property, or safety of weblineshop.co.ke or others.
• Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred to the new owners.

5. Data Security

We take the protection of your personal information seriously. We use secure encryption technology (SSL) for transmitting payment information and maintain strict access controls to ensure your data is protected from unauthorized access or disclosure.

6. Cookies and Tracking Technologies

Our Site uses cookies and similar tracking technologies to enhance your experience and gather information about your browsing habits. Cookies help us:

• Remember your preferences and login details.
• Track items in your shopping cart.
• Provide personalized product recommendations.

You can control cookie settings through your browser, but disabling cookies may limit your ability to use certain features on our Site.

7. Your Rights

You have the following rights regarding your personal data:

• Access: You can request access to the personal information we hold about you.
• Correction: You can request that we update or correct inaccurate information.
• Deletion: You can request the deletion of your personal data, subject to legal obligations.
• Opt-Out: You can opt-out of receiving marketing communications from us by following the unsubscribe link in any email.

8. Third-Party Links

Our Site may contain links to third-party websites or services that are not controlled by weblineshop.co.ke. We are not responsible for the privacy practices or content of these external sites. We encourage you to review their privacy policies before providing any personal information.

9. Changes to This Policy

We reserve the right to update or modify this Privacy Policy at any time. Any changes will be posted on this page with the updated effective date. We encourage you to review this policy periodically to stay informed of how we protect your data.

10. Contact Us

If you have any questions or concerns about this Privacy Policy or how your information is handled, please contact us at:

Webline Technologies Ltd

P.O Box 66481 00800 Nairobi

Email: onlinesales@webline.co.ke

Phone: +254702171746